Assistant Restaurant Manager

Job Reference: OBARMan

Job Summary

  • To lead and organize the Ocean Terrace team, to set and maintain standards and to strive to always keep improving standards whilst maintaining budget and gross profit.
  • Responsible to operate within the policies and procedures as set out in the operating manual.

Minimum Experience and Qualification Required:

  • A certificate or Diploma in Food and Beverage Operations or something similar
  • Three years experience as a supervisor / Assistant Restaurant manager in a 4/5 star environment
  • Ability to effectively listen and verbally communicate in English with all levels of staff and management
  • Ability to work with personal computer software programmes such as Excel and Word
  • Ability to make decisions and work independently
  • Excellent organizational skills
  • Establish and maintain happy, healthy and stable working relations with all staff and management

Key Performance Objectives:

  • To ensure the guests get the highest level of food and beverage service by making contact with the guests and to check customer’s satisfaction.
  • Maintain a high standard personal service with all guests.
  • To take personal responsibility for any guest situations, seeing the situation through to the solution
  • To ensure that all outlets are following correct billing procedures so that all revenue is correctly allocated and recorded.